Salty Boat Hire Pty Ltd Privacy Policy

Salty Boat Hire Pty Ltd is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. For complete transparency, this Privacy Policy is available on our homepage and at every point where personal information may be requested.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your personal information online, we use SLL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.

Information We Collect

When you place an order on our website www.saltyboathire.com, we collect the following information in order to fulfil your order and contact you should a query arise: your name, your address, your email address, and your phone number.

When subscribing to our newsletter, we collect the following information in order to send you the products and features we believe may be most relevant: your email address.

Information We Do Not Collect

We never collect credit or debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.

How Your Information Is Used

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order.

We use the information you provide about someone else when placing an order, or purchasing a gift card, only to ship the product and to confirm delivery. We do not share this information with outside third parties except to the extent necessary to fulfil that order.

You can sign up to receive updates on our latest products and features via email on our website. You can always unsubscribe from our newsletter at any time here.

Who Your Information Is Shared With

As an independent brand, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.

Our Commitment To Children’s Privacy

We never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13. By placing an order or submitting your details to us, you are confirming that you are over the age of 13.

Cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymous information and analytics about our customers, but without identifying you. There are 3 types of cookies we may use:

Website functionality cookies which allow you to navigate the website and use our features, such as “Add to Cart”. Website analytics cookies which allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience.

Targeting or advertising cookies which are used to deliver ads that are relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.

Contact Us

If you have any questions or feedback regarding this statement, you can contact us at salty@saltyboathire.com

Accessing Or Correcting Your Information

We want to make sure that your personal information is accurate and up to date. You can update your details at any time by contacting salty@saltyboathire.com

You have the right to request a copy of the information that we hold about you. If you would like a copy, please contact us at salty@saltyboathire.com. For security, and to protect your privacy, we will take reasonable steps to verify your identity before granting access or making corrections.

Which parts of this policy apply to you?

However, your actual rights and the available complaints / remedies you may make use of, will change depending on what privacy laws apply to you. This Privacy Policy aims to comply with the privacy laws of these specific territories and has separate headings on each:

1. Australia:
   1. Laws: The Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), and requirements under the Spam Act 2003 (Cth) (altogether the “ AU Privacy Law ”)
   2. Does this apply: These laws apply to you if you are a person (instead of a company). To clarify, Australian privacy laws apply based on who the data collector is (who are certain Australian businesses like us), instead of applying based on what the nationality the data subject is.
2. Europe:
   1. Laws: The General Data Protection Regulation (EU 2016/679) (GDPR or “ EU Privacy Law ”)
   2. Does this apply: These laws apply if you are a resident of the European Economic Area (EEA), which covers all countries in the European Union (EU) and Iceland, Liechtenstein and Norway. Please note Switzerland and the United Kingdom are not part of the EU or EEA.
3. United Kingdom:
   1. Laws: The UK General Data Protection Regulation (“UK GDPR”) and Privacy and Electronic Communications Regulations 2003 (“PECR”) (altogether the “ UK Privacy Law ”)
   2. Does this apply: These laws apply if you are located in or a citizen of the UK.
4. United States of America:
   1. Laws: While each state may pass their own privacy laws, we address the requirements for the state of California, which are considered to impose a high standard for privacy protection rights; we do this by complying with the following laws (which we refer to together as the US Privacy Law)- the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA) (altogether the “ US Privacy Law ”)
   2. Does this apply: These laws apply if you are a resident of the state of California (CA), USA, and if the information is collected all or partly while you are in CA. For clarity, you are still covered if you are a CA resident and temporarily outside of CA.
5. New Zealand:
   1. Laws: Privacy Act 2020 No. 31 and the Information Privacy Principles (the “ NZ Privacy Law ”)
   2. Does this apply: These laws apply if you are located in or a resident of NZ.
6. Canada:
   1. Laws: Personal Information Protection and Electronic Documents Act S.C. 2000, c. 5 (“PIPEDA” or the “ CA Privacy Law ”)
   2. Does this apply: If you are located in Canada.

Regardless which privacy laws may apply to you, you may still contact us to resolve any concerns using the contact details and complaints handling process contained in this policy as-

1. Your territory may in fact have privacy laws which we can or must comply with; and
2. Even if your territory does not have privacy laws we are required to abide by, we may voluntarily choose (at our sole discretion) to respond to your request, as part of our goals to satisfy customers and be a socially responsible company that respects and protects privacy.

In this policy 'Protected Data'  refers to either:

1. Personal Information, Sensitive Information and Credit Information, under the AU Privacy Law;
2. Personal Data, under the EU Privacy Law;
3. Personal Data, under the UK Privacy Law;
4. Personal Information, under the US Privacy Law , noting that-
   1. Personal information is information that identifies, relates to, or could reasonably be linked with you or your household. For example, it could include your name, social security number, email address, records of products purchased, internet browsing history, geolocation data, fingerprints, and inferences from other personal information that could create a profile about your preferences and characteristics. 
5. Personal Information, under the NZ Privacy Law;
6. Personal Information, under the CA Privacy Law.

Is this policy a contract?

This Privacy Policy is not a contract itself. It is a compliance document, that is, it is a notice required by law for us to explain certain things to the public. However, there may be other contracts which can include all or part of this policy as relevant to those contracts.

Importantly, our website terms require you to have read and understood this policy and provide the following required consents (see at the end of this policy for a link to these terms along with links to other policies).

Our Complaints Process

You can submit complaints to us using the contact information provided below under the Contact Us heading.

Our Data Protection Officer will review your complaint and will respond to you with further details as soon as practicable.

Under the APPs and IPPs

You have the right, under the APPs and IPPs to request access to the Personal Information we hold for you (and confirmation if we hold any such data). You also have the right to request the correction of such information.

You can submit complaints to us using our contact details below (see contact details); for digital notices we accept multiple formats of Word, PDF and RTF documents.

You can also lodge a complaint with the OAIC if the privacy/data issue hasn’t been resolved. For more information click here .

Under the GDPR and UK GDPR

If the GDPR or UK GDPR applies to you, you have particular data protection rights. We have summarised those rights below and you can find further information on the website of the Data Protection Authority in your country.

We provide you with privacy information at the time we collect personal data from them, via this privacy policy (Right to Be Informed)

In certain circumstances, you have the following data protection rights:

1. You may access, update or delete any information we hold on you. You will be able to change some information we hold in your account settings. Otherwise, please contact us for us to assist you. (Right to access)
2. You may rectify information that is incorrect or incomplete. (Right of rectification)
3. You have the right to object to our processing of your Personal Data. (Right to object)
4. You may request us to restrict our processing of your data. (Right of restriction)
5. You may request a copy of the information we hold on you, to be provided in a structured, machine-readable and commonly used format. (Right to data portability)
6. You may withdraw your consent for us to process your data. Please note that this will mean that many features of our Service will be unavailable, such as logging in. (Right to withdraw consent)

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local Data Protection Authority in the European Economic Area (EEA).

If you are located in the UK, you have the right to submit a complaint to the UK Information Commissioner. More information can be found here .